Frequently Asked Questions
Everything you need to know about shopping with Poppy Shop
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Poppy Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email containing a tracking link. You can also log into your Poppy Shop account to view your order history and current status.
Are your products ethically sourced?
At Poppy Shop, we prioritize quality and integrity. We work closely with our suppliers to ensure all products are manufactured under fair labor conditions and meet our high standards for sustainability.